Terms and Conditions
Any jobs that have been "Approved" or “sent to press” cannot be altered or changed due to the automated process that results from the “send to press” Or "Approved" action. If a request is made for a job change before the digital proof is approved, including, but not limited to, turn around time, quantity, shipping method, etc, a change order fee of $35.00 will be added to the job total.
Turn Around/Production Times
All turn around times are based on business days Monday through Friday and exclude all national and federal holidays. Printing turnaround time starts when your order is submitted and approved. Please note that if your artwork or design files fail to meet our file requirements, your job status will be changed to "Need Artwork" and your printing turn around time will be reset. All jobs submitted into production before midnight will begin production the following business day. As an example, if a 3 day turn around for a job is submitted, approved, and sent to press on a Monday before Midnight, Day 1 of turn around time is Tuesday and the job would be shipped on Thursday, Day 3 of turn around time.
Deadline for Rush Orders (1-2 Business Days) is 9am MST
Order Cancellation and Refund Policy
All sales Are Final. No refund will be issued after the job is “sent to press” (Status: Approved). If you upload your artwork and approve it through the order prefleight system, your order can't be canceled. A service fee of $35 will be charged for any canceled orders once the artwork has been uploaded to the site through client assets upload function. All orders that receive Pipo's paid, unpaid, voluntary or client requested DESIGN SUPPORT or service can't be canceled and no refund will be issued. Unpaid design support generated files are property of PipoPrint.com unless otherwise arranged with PipoPrint.com.
All orders that receive paid or unpaid PDF proofs via project management tool or email support can't be canceled and no refund will be issued.
Due to the automated nature of our system, orders can only be canceled within 30 minutes of order placement (Status: need artwork).
Please allow 10 business days to process your refund.
All cancellations should be in writing by requesting cancellation through emailing customer care with "Please Cancel My Order#" in the subject line.
Customer must notify PipoPrint.com within 1 business day of order acceptance to report any defects discovered in the ordered product. 100% of the product must be returned to PipoPrint.com within 5 days from the day the job was delivered. In the event the claim is approved by PipoPrint.com, a reprint at no cost will be shipped to the Customer via the original paid shipping method.
Marketing Promotions and Discount Codes
Please note that all prices and specifications are subject to change without notice. Check PipoPrint.com website for an updated online advertised price. Qualifying purchases should be placed online along with the applicable code and must be paid in full before the promotion expiration. Offers are not valid for previous purchases. Non-shipping related promotions apply to printing charge only; custom quotes, mailing postage, shipping charges and sales tax, etc. is excluded from offer discounts. Shipping promotion is limited to packages shipped within the Continental U.S.
Each PipoPrint.com job ships via UPS. Once a package has shipped, PipoPrint.com will not be responsible for late or damaged packages. Delivery dates are not guaranteed; unforeseen delays may result in additional transit time. No refund of shipping charges will be made on any job once it has shipped.
Transfer of Title
Customer agrees that the shipping terms for all printed products are FOB shipping point and ownership transfers to the Customer upon shipment. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. For any Product that is to be provided to the Customer in an electronic format, the Customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the Customer, or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the website.
Disclaimer of Warranties
THE PipoPrint.com WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PipoPrint.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE USE OR THE RESULTS OF THIS WEBSITE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. PipoPrint.com WILL HAVE NO LIABILITY FOR ANY INTERRUPTIONS IN THE USE OF THIS WEBSITE. PipoPrint.com DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION PROVIDED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
PipoPrint.com will not be liable for any damages whatsoever, including any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this website or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if PipoPrint.com has been advised of the possibility of such damages.
Customer agrees to indemnify and hold PipoPrint.com, its affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Customer’s use of the website, the violation of this Agreement, or infringement by Customer, or other user of the website using Customer’s computer, of any intellectual property or any other right of any person or entity.
Modifications and Interruption to Service
PipoPrint.com reserves the right to modify or discontinue the website with or without notice to the Customer. PipoPrint.com will not be liable to Customer or any third party should PipoPrint.com exercise its right to modify or discontinue the website. Customer acknowledges and accepts that PipoPrint.com does not guarantee continuous, uninterrupted or secure access to our website, as operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.
PipoPrint reserves the right to assign portions or entire jobs to outside vendors if it determines in its sole discretion.
PipoPrint reserves the right to promote artwork designed by our staff and/or materials produced through our website.
Compliance with Laws
Customer assumes all knowledge of applicable law and is responsible for compliance with any such laws. Customer may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Customer further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.
Copyright and Trademark Information
All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof, is ©2007 Direct Wiz Inc., will all rights reserved, or is the property of PipoPrint.com and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those set forth above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of PipoPrint.com, is strictly prohibited. Customer agrees that it will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of PipoPrint.com.
PipoPrint.com is a proprietary mark of PipoPrint.com. PipoPrint.com’s trademark may not be used in connection with any product or service that is not provided by PipoPrint.com in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PipoPrint.com.
All other trademarks displayed on PipoPrint.com‘s website are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of those Vendors. In addition, such use of trademarks or links to the web sites of Vendors is not intended to imply, directly or indirectly, that those Vendors endorse or have any affiliation with PipoPrint.com.
Last updated on 5/29/2010